Educating your clients on how to care for their hair extensions not only enhances the longevity of their investment but also strengthens trust in you as a professional.
When clients know what to avoid, they’re less likely to damage their extensions—meaning fewer emergency fixes and happier clients overall.
Use this guide to educate your clients with the information they need to keep their hair looking fabulous.
Brushing Extensions Incorrectly
- Why it’s an issue: Rough brushing can cause breakage, pull on bonds, and lead to hair loss.
- Solution: Advise clients to use a wide-tooth comb or a soft-bristle brush, starting from the ends and working up to the roots. We would recommend our Luxury Paddle Brush
- Tip to share with clients: Show your clients the proper technique during their appointment, so they feel confident maintaining their extensions at home
Skipping Regular Maintenance Appointments
- Why it’s an issue: Hair extensions need routine upkeep to prevent matting, tangling, and slipping.
- Solution: Schedule follow-up appointments every 4-6 weeks to check on the condition and address any concerns.
- Tip to share with clients: Encourage clients to treat maintenance appointments like regular haircuts. Keeping up with them ensures the extensions stay secure and natural-looking.
Using the Wrong Products
- Why it’s an issue: Shampoos and conditioners with sulphates, alcohol, or other harsh chemicals can weaken the bonds and cause premature shedding.
- Solution: Recommend sulphate-free, extension-safe products specifically designed for use with hair extensions.
- Tip to share with clients: Create a list of your favourite products and brands that support the health of both natural hair and extensions.
Applying Excessive Heat Without Protection
- Why it’s an issue: Just like natural hair, extensions are susceptible to heat damage, causing dryness and breakage.
- Solution: Always advise the use of a heat protectant spray and recommend using styling tools on low to medium heat.
- Tip to share with clients: Explain to clients how heat damage to extensions is irreversible and can reduce their lifespan.
Sleeping with Wet Hair
- Why it’s an issue: Wet hair is more prone to tangling and breakage, especially with extensions.
- Solution: Recommend that clients dry their hair completely before bed and braid it or put it in a loose ponytail to minimise friction. Use a XL Luxury Hair Wrap to reduce drying time and minimise breakage.
- Tip to share with clients: Consider offering a silk pillowcase as an add-on product to help them protect their hair while sleeping.
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