Frequently Asked Questions

Find answers to common questions about orders, shipping, trade accounts, and working with Hair Made Easi products. If you can’t find what you’re looking for, our team is always happy to help.

Shipping & Order Questions

Do you ship internationally?
Can I change my delivery address?
My order was received damaged/items missing/with incorrect products.
My tracking says my parcel has been delivered but I haven't received it.
Can I make changes to my order?
How long will my order take to arrive?

General Questions

How do I set up a trade account?
How do I become an affiliate/change my affiliate code?
Do you supply complimentary products for training kits?
Do I get a guarentee with Hair Made Easi products?